Mayor Announces Highest On-Time Performance for Muni

Mayor
Gavin Newsom and the San Francisco Municipal Transportation Agency
(SFMTA), which operates the Municipal Railway (Muni), announced today
that Muni achieved the highest recorded annual on-time performance (OTP)
rate of any fiscal year since recordkeeping on OTP began.The
Agency’s 73.5 percent OTP for FY09-10 is a high-water mark, up from
69.2 percent in July 2006 when the SFMTA began keeping the statistic.

“In
spite of $220 million in state transportation cuts and difficult budget
challenges, I am very encouraged that Muni has maintained and even
improved its on-time performance in the last year,” said Mayor Gavin
Newsom.  “We still have a long way to go to reach our goals, but I am
confident we can restore service and make even greater improvements to
Muni’s reliability through continued efficiency and common-sense
reform.”

In addition to the record-high annual OTP, the SFMTA has also posted
encouraging numbers in two other important areas of service delivery.
The Agency’s “Scheduled Service Hours Delivered” metric held steady at
96.6 percent. While this still falls short of the SFMTA’s stated goal,
it represents steady forward progress towards delivering reliable
service to Muni riders. This statistic is an indicator of how crowded
buses get and how frequently they pass-up customers.

Additionally, the SFMTA reported that on Tuesday, September 6, the Agency delivered
99 percent of service hours under the new partially restored schedule.
This signifies operator and equipment availability to deploy and
maintain a more robust schedule. Read more